Indique is an internationally known hair extension brand with retail boutiques, partner stylists and distributors across the world. We are looking for a Boutique Manager for our Charlotte, NC boutique.
If you are a true retail professional that understands the value of an exceptional customer service experience, we'd love to have you join our team. The ideal candidate for this position will have impeccable work ethic, attention to detail and maintain a high level of professionalism.
Job responsibilities include but are not limited to the following:
- Providing an exceptional client experience
- Managing the day to day operations of the boutique
- Training and managing (future) boutique staff
- Managing schedules to ensure boutique has appropriate coverage
- Managing daily financial reconciliation / reporting and cash deposits
- Inventory management
- Delegation and participation of weekly boutique marketing outreach assignments
- Minimum of 3 – 5 years Retail and/or Client Service experience at a management level
- Familiarity with POS
- Ability to manage and motivate a sales team to meet monthly and annual sales goals
- Proficiency in the Microsoft Suite, especially Word, Excel and Outlook
- Excellent written and verbal communication skills
- Meticulous attention to detail and ability to carry out assignment to completion
- Ability to learn quickly and multitask in a fast-paced environment
- Strong interpersonal skills in dealing with peers, supervisors and customers.
Due to the current state of things we must count on the person who fills this role to be extremely dependable and able to work independently.
Covid 19: We are fully committed to meeting and exceeding all state and federal regulations to protect our employees and customers. All employees will be required to wear masks and commit to rigorous cleaning and hygiene protocols. Hand sanitizer and cleaning supplies are available throughout our boutiques.
- Competitive salary
- Health, dental, vision & life insurance
- Paid Time Off (PTO) and sick time
- 401k Retirement Plan
- Generous product allowance & employee discount